Refund policy

Last updated: October 20, 2026

Everything we sell is printed to order, just for you. Because of that, we can't accept returns or exchanges for change of mind or the wrong size.

Damaged, misprinted or wrong item

If your order arrives damaged, misprinted, defective or isn't what you ordered, contact us through our contact page within 30 days of delivery with your order number and a photo of the problem. We'll review it and get back to you about a replacement or a refund.

Lost packages

If tracking shows your package was delivered and you can't find it, check with neighbors and your local carrier first, then contact us. If a package is lost in transit, contact us and we'll look into it with the carrier and our print partner.

Cancellations

Orders go to print fast. Contact us as soon as you can. If your order hasn't gone to print yet, we can usually cancel it.

Refund timing

Approved refunds are issued to your original payment method. Your bank usually posts them within 5 to 10 business days.

Contact

ROAS Apparel, 1969 Denver West Drive, Golden, CO 80401, United States. Or reach us through our contact page.